FAQs

Frequently Asked Questions

Check, Credit card, and COD

To log into your online business account and start placing orders, please follow these simple steps:
1. Go to https://store.rivieraproduce.com/

2. Enter your username (customer code)
3. Enter your password (customer code)

If you should experience any difficulties logging in to your account and need further assistance, please call (201) 227-7105 or email your orders to sales@rivieraproduce.com.
To access and place orders using our old ordering system until your account is set up on our new system, visit https://orders.rivieraproduce.com.
Please note there is an 11:59 PM cut-off time for next-day deliveries.

Please call us at 201-227-7105 to make any changes.
To avoid any issues with your order, please ensure that the items in your cart, shipping address, delivery date, phone number, email address, and delivery instructions are finalized and correct before you click submit on a new order.
To view your Home Delivery orders, select Orders from the drop-down menu on the upper right-hand corner of your online user profile.
Tracking updates are unfortunately not available at this time. You will receive an email confirmation once the order is placed. If you need more information about the whereabouts of your order, please call 201-227-7105.
Please call 201-227-7105 for immediate assistance or email inquiries@rivieraproduce.com.
Yes, unless a credit card is used as a form of payment upon online check-out.
Just reach out to your rep or email inquiries@rivieraproduce.com to request a special delivery time and we will try our best to accommodate.
Currently, we can not accommodate this but try our best to deliver as early and quickly as possible.